Privacy Policy
At 9 North Group (“9 North,” “we,” “us,” or “our”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website https://www.9northgroup.com (the “Site”).
1. Information We Collect
We collect the following types of information:
- Personal Information: Information you voluntarily provide, such as your name, email address, phone number, company, or other details submitted through forms or communication.
- Usage Data: Technical information collected automatically, including your IP address, browser type, operating system, device information, pages visited, and referring sources.
2. How We Use Your Information
We use your information to:
- Operate, maintain, and improve our Site and services
- Respond to inquiries and communicate with you
- Customize your experience and content
- Analyze traffic and performance
- Comply with legal or regulatory obligations
We do not sell or rent your personal information.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. These tools help us:
- Remember preferences
- Understand how visitors interact with the Site
- Optimize performance and content
You can configure your browser to refuse cookies. However, doing so may affect functionality.
Some cookies on the Site are set by advertising and analytics partners, including Google and LinkedIn. You can opt out of Google advertising personalization at adssettings.google.com, block Google Analytics with Google's browser add-on at tools.google.com/dlpage/gaoptout, and manage LinkedIn advertising preferences in your LinkedIn account settings.
4. Use of Third-Party Tools
We may use third-party services such as:
- Google Analytics – for traffic and behavior insights
- Google Tag Manager – to manage the analytics and marketing tags on the Site
- Google advertising services – to measure the effectiveness of our advertising
- LinkedIn Insight Tag – to measure website visits from LinkedIn and support LinkedIn advertising
- Calendly – for meeting scheduling
- Zoho Bigin – to receive contact form submissions and manage communications
- Apollo.io – for company-level visitor identification
These services may collect data according to their own privacy policies.
We also use Apollo.io, which identifies the companies that visit our website based on network information such as IP address. This tool reports company-level activity — organization name, pages viewed, and visit frequency — and does not collect the names or email addresses of individual visitors. We use this information to understand which organizations are interested in our services. If you would prefer that your visit not be recorded, you can block third-party tracking in your browser settings or contact us at hello@9northgroup.com.
5. Sharing Your Information
We may share your information with:
- Trusted service providers who assist in operating our Site or supporting communications (under confidentiality agreements)
- Legal authorities, if required to comply with applicable laws or protect our rights
We do not sell your personal information. Advertising partners such as Google and LinkedIn may use cookies to measure and deliver ads, as described in Sections 3 and 4.
6. Data Security
We implement appropriate technical and organizational safeguards to protect your information against unauthorized access, use, or disclosure. While no system is entirely secure, we maintain industry-standard security measures and monitor for risks proactively.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy or to meet legal, regulatory, or contractual obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request corrections or updates
- Request deletion of your information
- Object to or restrict certain types of processing
- Withdraw consent where applicable
To exercise these rights, contact us at admin@9northgroup.com.
If you are a resident of California or the European Economic Area, you may have additional rights under the California Consumer Privacy Act (CCPA) or General Data Protection Regulation (GDPR). We are committed to honoring those rights and welcome any requests for access or action.
If you are located in the European Economic Area or United Kingdom, we process your information based on our legitimate interest in operating and improving the Site and responding to inquiries, or with your consent where required. Your information is processed in the United States.
9. Children’s Privacy
This Site is not intended for children under 13. We do not knowingly collect personal data from anyone under that age. If we become aware that such data has been collected, we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy as needed. All changes will be reflected on this page with a revised “Last Updated” date. Continued use of the Site means you accept any updates.
11. Contact Us
Have a question or request regarding this Privacy Policy? Reach out to us directly:
Email: admin@9northgroup.com